WoBooks glossary

Plain-English definitions of the AI, accounting, ecommerce, payment, and compliance terms Pakistani small-business owners actually encounter. Updated for 2026.

10 terms across 7 categories

AI & Platform

3 terms

AI business companion

An AI business companion is software that doesn't just answer your questions — it actually runs your business by editing your website, managing your products, replying to customers on WhatsApp, and posting your accounting entries.

Calibrated autonomy

Calibrated autonomy is the design pattern where an AI agent auto-executes low-risk actions, asks for owner approval on medium-risk actions, and always escalates high-risk actions — with the threshold configurable per action type.

Two-sided AI

Two-sided AI is the design pattern where a single platform exposes two AI agents — one serving the business owner and one serving the customer — that share the same underlying business data but operate on different channels with different tools.

Pakistan compliance

1 term

FBR POS integration

FBR POS integration is Pakistan's Federal Board of Revenue requirement for Tier-1 retailers to issue invoices in a standard format with NTN, STRN, FBR-format invoice number, and a scannable QR code that links to FBR's verification system.

Accounting & finance

1 term

Double-entry accounting

Double-entry accounting is the bookkeeping method where every financial transaction is recorded in at least two accounts — a debit on one side and an equal credit on the other — so the books always balance.

Ecommerce & inventory

1 term

SKU variant

A SKU variant is a specific size, colour, material, or other variation of a base product — each with its own SKU (Stock Keeping Unit code), price, and independent stock count.

Pakistan payments

2 terms

Easypaisa merchant account

An Easypaisa merchant account is a business-level registration with Easypaisa (Telenor Microfinance Bank) that lets you accept payments from customer Easypaisa wallets, with settlement to your bank account typically within 24–48 hours.

JazzCash merchant account

A JazzCash merchant account is a business-level JazzCash registration that lets you accept payments from customers paying with their personal JazzCash wallets — with the money settling to your linked bank account, typically within 24–48 hours.

Channels & integrations

1 term

WhatsApp Business API (WABA)

The WhatsApp Business API (often called WABA) is Meta's official platform for businesses with high message volume — programmatic access to send and receive WhatsApp messages at scale, with verified business profiles and template-message capabilities.

Industry / regulatory

1 term

Net metering (Pakistan)

Net metering in Pakistan is the NEPRA-regulated arrangement where solar-equipped homes and businesses export excess electricity back to the grid and receive credit against their consumption — effectively allowing the utility meter to run backwards when solar production exceeds household use.

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