Your customers get an AI.
You get the sale.
Brain answers your customers on WhatsApp 24/7. It knows your products, your prices, your stock, your shipping zones, and your payment methods. It can hold inventory, take orders, and post the journal entry — while you sleep.
Real tools. Real store. Real orders.
Generic chatbots answer questions and hand off. Brain has its hands on the wheel — it reads your live store and takes action while the customer is still in the conversation.
Quotes live stock
Brain reads your inventory in real time. "Black hoodie M is at 2 pcs" is the actual number, not a guess.
Quotes real shipping
Brain looks up your shipping zones by the customer's city and quotes the actual fee — not a "we'll get back to you."
Holds inventory
While the customer decides, Brain locks the item for 30 minutes. Two customers can't be sold the last one.
Takes payment
Sends a payment link on the customer's preferred method — JazzCash, card, COD — and confirms when paid.
Posts the journal
Every Brain order becomes a proper accounting entry — debit cash, credit sales, the lot. Your books are right by morning.
Escalates to you
Refunds, disputes, custom orders, complaints — Brain hands these to you with full context so you don't lose tone.
Other tools answer. Brain sells.
A side-by-side look at the tools small businesses cobble together — and the integration cost they hide.
| Capability | Brain | Intercom Fin | Tidio AI | WhatsApp autoreplies |
|---|---|---|---|---|
| Answer product questions | ✓ Live stock data | ✓ Static FAQ | ✓ Static FAQ | — Rule-based only |
| Quote shipping fee by location | ✓ Real-time zones | — Needs custom action | — Needs custom action | — Not supported |
| Hold inventory while customer decides | ✓ Built-in | — Not supported | — Not supported | — Not supported |
| Take a real order | ✓ Books to your store | — Hands off to human | — Cart link only | — Not supported |
| Send a regional payment link | ✓ JazzCash / KNET / Stripe | — Stripe only | — Stripe only | — Manual |
| Post accounting entry on sale | ✓ Automatic | — Separate tool | — Separate tool | — Separate tool |
| Reply in Roman Urdu / Arabic | ✓ Detects per customer | — English only | — Limited | — Manual setup |
| Starting price | $15/mo | $39 + $0.99/resolution | $29 + $0.50/conversation | Free (limited) |
Pricing sourced from public pricing pages (2026). Brain pricing reflects the WoBooks Starter tier which includes 200 Brain conversations and 25 booked orders per month.
Plans scale with your customer volume.
Every plan unlocks Brain. Tiers differ on how many conversations and orders Brain can handle per month — and how deep each conversation can go.
- 25 conversations / mo
- 4 turns per conversation
- 0 auto-booked orders
- Order intent escalates to you
- 100 WhatsApp messages
- 200 conversations / mo
- 4 turns per conversation
- 25 auto-booked orders
- Escalation rules per category
- 1,000 WhatsApp messages
- 1,000 conversations / mo
- 6 turns per conversation
- 200 auto-booked orders
- Custom escalation triggers
- 10,000 WhatsApp messages
- 5,000 conversations / mo
- 8 turns per conversation
- 2,000 auto-booked orders
- Priority AI lane
- 10,000 WhatsApp messages
Need more than 2,000 Brain orders / month? Talk to us about enterprise overage.
Brain knows when to call you.
You set the threshold. Brain handles routine questions; humans handle high-stakes ones. The handoff comes with full context, not a fresh ticket.
Brain handles automatically
- Product availability & price questions
- Shipping fee & delivery time quotes
- Size, color, material specs from your catalog
- Holding inventory for a customer
- Taking payment on standard orders
- Sending tracking links and order updates
- Answering FAQs from your help content
Brain hands to you
- Refund requests & cancellations
- Complaints & quality issues
- Wholesale & bulk-order inquiries
- Custom requests & bespoke items
- Payment disputes
- Anything Brain isn't 95%+ confident on
- Anything you've flagged "always ask me"
The questions every owner asks.
What is WoBooks Brain?
Brain is WoBooks' customer-facing AI agent. It answers customers on WhatsApp, knows your products and stock, quotes shipping based on the customer's location, holds inventory while they decide, and books real orders on your payment methods. It runs on the same Genesis v2 agent that powers Companion (the owner-side AI) but with tools scoped to customer interactions.
How is Brain different from Intercom, Tidio, or a regular chatbot?
Generic chatbots and Intercom-style tools can answer questions. Brain can act. It reads live stock, quotes real shipping, holds real inventory, and takes real payment — because it's wired into the same WoBooks store, accounting, and payment stack that powers your business. No integrations to build. No second tool to pay for.
Can Brain actually take an order?
Yes, on paid plans. Starter includes 25 Brain-booked orders per month, Growth includes 200, and Scale includes 2,000. Each order is a real WoBooks order — tracked in your dashboard, paid via your live payment methods, with a journal entry posted automatically. On the free Taste trial, Brain chats with customers but escalates order intent to you so you see the magic before paying.
What happens when Brain doesn't know the answer?
Brain escalates. Refunds, disputes, custom orders, complaints, or any question Brain isn't confident about gets handed to you — with the full conversation context. You can configure which categories always escalate (e.g. all refund requests) and which Brain can resolve autonomously.
Will my customers know they're talking to an AI?
That's your choice. By default Brain identifies as your store's AI assistant. You can configure the persona (name, tone, signature) and toggle the AI disclosure on or off. We recommend transparency — most customers don't care that it's AI as long as it's fast, accurate, and human-like.
Which languages does Brain speak?
Brain replies in your customer's language. In Pakistan that means English and Roman Urdu. In Kuwait, Arabic and English. In the US and UK, English (Spanish coming soon). The same agent reads the customer's message and picks the right language and register — formal, casual, or shopkeeper-style — to match.
How much does Brain cost?
Brain is included in every WoBooks plan, including the 7-day Taste trial. Plans differ on usage: 25 conversations on Taste, 200 on Starter, 1,000 on Growth, 5,000 on Scale. Each conversation supports 4–8 turns depending on tier. Overages are billed predictably at a per-message rate so you're never surprised.
Where do I connect Brain to WhatsApp?
Once you have a WoBooks account, link your WhatsApp Business number in Settings → Channels. Brain takes over from there. If your WABA isn't verified yet, you can use WoBooks' shared sender during onboarding and switch to your own once approved.
Let Brain meet your customers.
Spin up a real store in 30 seconds. Connect WhatsApp. Watch Brain hold a conversation, hold inventory, and close a sale — all before you finish your tea.