Privacy Policy

Effective Date: 2024-08-01

Wobooks (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, wobooks.com, and use our services. By using Wobooks, you agree to the practices outlined in this policy.

1. Information We Collect

Personal Information

When you register, purchase, or use our services, we may collect:

  • Contact Information: Name, email address, phone number.
  • Account Information: Usernames, passwords, and profile information.
  • Payment Information: Credit card details and billing addresses, securely processed by third-party payment processors.

Usage Data

We collect data on how you access and use our services, such as:

  • Device Information: IP address, browser type, operating system, and device type.
  • Usage Information: Pages visited, time spent on our site, clicks, and analytical data.

Communication Data

We collect information when you communicate with us or other users, including emails, messages, and support interactions.

Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to collect information and enhance your experience. You can manage cookie preferences in your browser settings.

2. How We Use Your Information

We use your information for the following purposes:

  • Providing, maintaining, and improving our services.
  • Processing transactions and managing your account.
  • Communicating updates, offers, and support.
  • Monitoring and enhancing security.
  • Ensuring compliance with our Terms of Service and legal obligations.

3. How We Share Your Information

We may share your information under the following circumstances:

  • Service Providers: We work with third-party vendors, such as Mailgun, to facilitate services like email delivery. These vendors only have access to personal data necessary to perform their functions and must comply with Mailgun's Acceptable Use Policy.
  • Compliance with Laws: We may disclose your information if required by law or to respond to lawful requests.
  • Protection of Rights: We may share information to protect our rights, privacy, safety, or property, as well as that of our users or others.

We do not sell personal information to third parties.

4. Email and Communication Practices

To ensure responsible and compliant email communications, we:

  • Require Consent: We only send marketing emails to users who have explicitly opted in. Our opt-in system requires clear, provable consent for email communications. Transactional and essential service emails may be sent as needed to users with accounts.
  • Provide an Unsubscribe Option: Each marketing email includes an unsubscribe link that allows recipients to opt out of future communications. We honor unsubscribe requests promptly.
  • Monitor Email Metrics: We track email engagement metrics, including bounce rates, spam complaints, and unsubscribes, to ensure compliance with industry standards and avoid abusive practices.

5. Data Security

We implement industry-standard security measures to protect your data, including encryption, firewalls, and secure servers. Although we strive to protect your information, no security measure is 100% effective, and we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights:

  • Access, Correct, or Delete your personal data.
  • Restrict or Object to certain data processing.
  • Withdraw Consent to data processing at any time.
  • Request Data Portability.

To exercise these rights, contact us at admin@wobooks.com.

7. Third-Party Links

Our website may contain links to other sites. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies.

8. Children’s Privacy

Wobooks is not intended for use by individuals under 16. We do not knowingly collect personal data from children under 16. If we become aware of such data, we will delete it promptly.

9. Prohibited Conduct

You may not use our services to engage in or promote illegal, abusive, or irresponsible behavior, including:

  • Violation of Applicable Laws.
  • Concealing Identity.
  • Objectionable Content.
  • Use of Unauthorized Lists.
  • Interference with Services.

We monitor email traffic to ensure compliance with our Terms and applicable laws. Any violation of our Acceptable Use Policy may result in limitation, suspension, or termination of your account.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date. Your continued use of Wobooks after changes are posted constitutes acceptance of the new policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at: