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Tell us about your home.

Replies are typed by hand by the studio manager. Usually within four working hours.

How long does a proper waterproofing job last?
<p>Properly applied SBS or PU membrane lasts 10–12 years before needing a topcoat refresh. Cheap roof-coat lasts one monsoon. We back our work with a written 10-year workmanship guarantee.</p>
When is the best time of year to do roof work?
<p>October–April. We book pre-monsoon (April) jobs as early as January because the calendar fills up. Emergency leak repairs we do year-round, including during monsoon.</p>
Do you guarantee leaks will stop?
<p>Yes — for the scope we quoted. If we waterproofed your roof and it leaks within 10 years, we come back and redo it for free. We will not guarantee an area outside our scope (e.g. a wall crack we did not touch).</p>
Can you work on occupied buildings?
<p>Yes — most of our work is occupied homes. We sequence the roof in zones, never expose more than we can close before evening, and stage materials in a corner.</p>
What does a 10-year workmanship guarantee actually cover?
<p>If our installation fails — a seam splits, a corner upturn delaminates, a flashing pulls — we redo it free, materials and labour, for 10 years. Manufacturer material warranty (typically 5–15 years) is separate.</p>
Do you do residential and commercial?
<p>Both — homes from 800 to 6000 sq.ft, and light-commercial up to 30,000 sq.ft (warehouses, schools, small office buildings). We do not do high-rise.</p>